Privacy Policy

Welcome to GS Luxury Realtor

GS Luxury Realtor ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.gsluxuryrealtor.com, use our services, or interact with us through any channel.

By accessing or using our services, you agree to the collection and use of information in accordance with this policy. Please read it carefully. If you do not agree with the terms of this Privacy Policy, please discontinue use of our website.

Information We Collect

We may collect the following types of personal information when you interact with our website or contact us:

• Personal Identification: Full name, email address, phone number, and WhatsApp number.
• Inquiry Details: Property preferences, budget range, location interest, and messages submitted through forms.
• Technical Data: IP address, browser type, device type, operating system, and pages visited.
• Usage Data: How you navigate and interact with our website, including time spent on pages and links clicked.
• Communication Records: Records of emails, calls, WhatsApp messages, or other correspondence with us.
• Location Data: Approximate location based on your IP address or information you voluntarily provide.

We collect this information when you fill out contact forms, register on our platform, book a site visit, call us, or simply browse our website.

How We Use Your Information

The information we collect is used for the following purposes:

• To respond to your property inquiries and schedule consultations or site visits.
• To send you information about available properties, new projects, pricing updates, and promotional offers.
• To process registrations, bookings, or applications submitted through our platform.
• To personalise your experience and tailor content relevant to your preferences.
• To send transactional messages including booking confirmations, reminders, and receipts.
• To contact you via call, SMS, WhatsApp, RCS, or email for marketing and informational purposes.
• To analyse website usage and improve our services, content, and user experience.
• To comply with applicable legal obligations and regulatory requirements.
• To detect, prevent, and address technical issues or fraudulent activity.

Sharing of Information

We do not sell, trade, or rent your personal information to third parties for their own marketing purposes. We may share your information in the following limited circumstances:

• Business Partners: With real estate developers, co-brokers, or financial partners involved in a transaction you are pursuing.
• Service Providers: With trusted vendors who assist us in operating our website, CRM, marketing tools, and communication platforms.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In the event of a merger, acquisition, or sale of our business assets.
• With Your Consent: In any other case where you have explicitly authorised us to share your data.

All third parties with whom we share data are required to handle it in accordance with applicable data protection laws.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include:

• SSL/TLS encryption on all data transmitted through our website.
• Secure access controls and authentication for our internal systems.
• Regular security audits and vulnerability assessments.
• Limited access to personal data on a need-to-know basis.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyse traffic. These include:

• Essential Cookies: Required for the website to function properly.
• Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).
• Marketing Cookies: Used to deliver relevant advertisements and track the effectiveness of marketing campaigns.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of our website.

Your Rights & Choices

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal obligations.
• Opt-Out: Unsubscribe from marketing communications at any time.
• Data Portability: Request your data in a structured, machine-readable format.
• Withdraw Consent: Withdraw consent you have previously given for specific processing activities.

To exercise any of these rights, please contact us at gulshansharma.official1@gmail.com or call +91 7903932385.

Third-Party Links

Our website may contain links to third-party websites, including property portals, social media platforms, and partner sites. These websites have their own privacy policies and we are not responsible for their content or practices.

We encourage you to review the privacy policy of any third-party website you visit through links on our website.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal data, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has submitted personal information to us, please contact us immediately.

SMS & Communication Consent

By submitting your contact details through our website or forms, you expressly authorise GS Luxury Realtor to contact you via:

• Phone calls (including automated or pre-recorded calls)
• SMS and RCS messages
• WhatsApp messages
• Email communications
• Promotional and informational notifications

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email or through a prominent notice on our website.

Your continued use of our website after any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed.